Employee Spotlight: Keri Rickenbaugh
It’s pretty safe to say that if you’ve been a patient with Dr. Larkin at nearly any point during her career, you’ve also gotten to know one of her biggest supporters and collaborators: Keri Rickenbaugh.
Keri is the Director of Clinical Operations with the practice, but that’s really just a fancy title meaning, “jack of all trades.” Keri’s responsibilities range from managing the day-to-day clinical operations of the practice to overseeing the whole patient experience, from first impressions to follow-up. Keri also manages special projects for the providers and the practice, including marketing events, client relations and training.
Having worked with Dr. Larkin for 17 years, Keri is more than Dr. Larkin’s “right hand woman,” she’s also a valued collaborator and advisor, helping with the transition from UC Health to the launch of the practice last summer. In addition to her role with us, Keri also works part-time for TriHealth in the Executive Health program, and finds that the two roles blend seamlessly.
Keri received her Associates Degree in Radiologic Technology from Xavier University, and also is a Certified Medical Assistant (CMA.) However, in addition to her full-time career and busy life as a mom of three, Keri is currently enrolled at Southern New Hampshire University, working on completing her bachelor’s degree in Health Care Administration.
Her husband Rob and three children (Ellie, 13; Brady, 10; and Jacob, 7) enjoy spending time together as a family when they get the chance. Keri coaches Ellie’s volleyball team, is active in her school’s PTO, and is active in their church (St. Elizabeth Ann Seton.) Keri and her family live in Milford.